Privacy Policy – Old Nav Shop

  1. Introduction

At Old Nav Shop, your privacy is a cornerstone of our operations. We are deeply committed to safeguarding the personal information you share with us, and this Privacy Policy outlines how we collect, utilize, disclose, and protect your data when you interact with our website, products, or services. By engaging with Old Nav Shop—whether browsing, purchasing, or creating an account—you acknowledge and agree to the practices detailed herein.

  1. Information We Collect

a. Information You Choose to Share

  • Personal Identifiers: This includes your full name, email address, shipping and billing addresses, phone number, and payment details (such as credit card information) provided during checkout.
  • Account Credentials: When setting up a customer account, we collect your chosen username, password (securely encrypted), and any preferences you set (e.g., communication preferences, default shipping options).
  • Correspondence Records: Messages, questions, feedback, or requests sent to us via email ([email protected]) or our website’s contact forms.
  • Purchase History: Details of items you’ve bought, transaction dates, order statuses, and delivery preferences (e.g., signature requirements).

b. Information Gathered Automatically

  • Device & Usage Data: We collect technical information such as your IP address, browser type (e.g., Chrome, Safari), device specifications (e.g., smartphone model, operating system), and the pages you visit on our site, along with timestamps of your activity.
  • Cookies & Tracking Tools: To enhance your shopping experience, we use cookies and similar technologies (e.g., web beacons) to remember your preferences (like saved sizes), analyze site traffic patterns, and tailor content to your interests. You can adjust cookie settings through your browser, though this may limit some site features.
  1. How We Use Your Information
  • Fulfilling Orders: Processing payments, arranging shipping, updating you on delivery status, and resolving issues related to your purchases.
  • Managing Your Account: Maintaining your profile, sending order confirmations, and providing personalized support based on your preferences.
  • Sharing Updates: Sending promotional offers, new product announcements, or newsletters—only if you’ve opted in. You can unsubscribe at any time (see Section 6).
  • Enhancing Our Services: Analyzing usage data to improve website performance, expand product ranges, and refine the overall shopping experience.
  • Legal Obligations: Complying with applicable laws, responding to legal requests, resolving disputes, and enforcing our terms of service.
  1. When We Share Your Information
  • Trusted Service Providers: We may share data with third parties who assist us in running our business, such as payment processors (to handle transactions), shipping companies (to deliver orders), and IT providers (to maintain our website). These partners are contractually required to protect your information and use it solely for the purposes we specify.
  • Legal Requirements: We may disclose your information if compelled by law, court order, or to protect our legal rights, property, or the safety of our customers and staff.
  • With Your Consent: We will only share your data with third parties outside our service providers if you explicitly agree—for example, if you opt into a co-branded promotion with a partner brand.
  1. Securing & Retaining Your Data
  • Security Measures: We employ industry-leading safeguards, including encryption (for payment data), secure server protocols, and access controls, to prevent unauthorized access, alteration, or misuse of your information.
  • Data Retention: We keep your information only as long as necessary to fulfill the purposes outlined in this policy—such as maintaining your account, processing returns, or complying with tax and legal requirements. You can request deletion of your data at any time (see Section 6).
  1. Your Privacy Rights
  • Access & Modify: You can view, update, or delete your account information by logging into your profile or contacting us at [email protected].
  • Opt-Out of Marketing: To stop receiving promotional emails, click the “Unsubscribe” link in any marketing message or contact our team directly.
  • Request Data Copies: You may ask for a downloadable, machine-readable copy of your personal data (e.g., your purchase history).
  • Object to Processing: You have the right to object to the use of your data for non-essential purposes, such as marketing or analytics. Contact us to make this request.
  1. Cookies & Tracking

Our use of cookies and tracking technologies helps us:

  • Remember your saved preferences (e.g., language, currency).
  • Understand how visitors interact with our site to improve navigation and content.
  • Deliver ads that align with your interests (based on your browsing activity).

You can disable non-essential cookies through your browser settings, but note that this may affect features like saved carts or personalized recommendations.

  1. Children’s Privacy

Our website and products are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us immediately at [email protected], and we will delete it promptly.

  1. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, we’ll post the new version on our website with a revised “Last Updated” date. Your continued use of Old Nav Shop after these changes means you accept the updated policy.

  1. Contact Us

If you have questions about this policy, your privacy rights, or how we handle your information, please reach out to us at:
[email protected]
Old Nav Shop