Terms Of Purchase – Old Nav Shop

  1. Acceptance of Terms

By placing an order through Old Nav Shop, you acknowledge and agree to be bound by these Terms of Purchase. We reserve the right to modify these terms at our discretion, with updates posted on our website. Your continued use of our services after such changes are published constitutes acceptance of the revised terms.

  1. Product Availability and Pricing

We strive to ensure all product details—including descriptions, prices, and stock levels—are accurate. However, errors may occasionally occur, and we reserve the right to correct inaccuracies (such as pricing mistakes) or cancel orders affected by errors.

All prices listed on our website are in US Dollars (USD). Payments must be made in USD, and any fees associated with currency conversion (e.g., bank charges) are the sole responsibility of the customer.

  1. Order Placement and Confirmation

When you submit an order, we will send a confirmation email to acknowledge receipt. This email does not constitute acceptance of your order. A binding contract between you and Old Nav Shop is formed only when we dispatch the products, at which point a shipment confirmation (with tracking details) will be sent.

We reserve the right to decline or cancel orders for reasons including but not limited to: insufficient stock, suspected fraud, or errors in product information.

  1. Shipping
  • Processing Time: Most orders are processed and shipped within 1–3 business days of order acceptance. During peak periods (e.g., holidays), processing may take slightly longer, and we will notify you of any delays.
  • Delivery Estimates: Standard delivery typically takes 6–12 business days from the date of shipment. International orders may be subject to additional delays due to customs clearance, which are beyond our control.
  • Carrier Responsibility: Once your order is handed over to the shipping carrier, we are no longer responsible for delivery timelines, lost packages, or delays caused by factors such as weather, carrier errors, or customs hold-ups. You may track your order using the provided tracking number and contact the carrier directly for updates.
  1. Returns and Refunds
  • Return Window: You may initiate a return within 60 days of receiving your order. To qualify, items must be unused, in their original condition, with all tags, labels, and packaging intact.
  • Return Process: To start a return, email our customer service team at [email protected]. We will provide a return authorization and shipping instructions. Returns sent without prior authorization may be rejected.
  • Refund Processing: After we receive and inspect the returned items (typically within 3–5 business days of delivery to our warehouse), we will issue a refund to your original payment method within 5–10 business days. Note that original shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
  1. Product Warranty

Products sold through Old Nav Shop may be covered by the manufacturer’s warranty, where applicable. Warranty details (including duration and coverage) are typically outlined in the product description or included in the item’s packaging.

If you believe your product is defective under the manufacturer’s warranty, contact our customer service team with details (including photos of the issue, if possible) for assistance in facilitating a claim.

  1. Limitation of Liability

Old Nav Shop shall not be liable for indirect, incidental, special, or consequential damages arising from your purchase, including but not limited to lost profits, business disruptions, or data loss, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to your order is capped at the purchase price of the specific product(s) in question. This limitation applies to all claims, whether based on contract, negligence, or other legal theories.

  1. Contact Us

For questions or concerns regarding these Terms of Purchase, please reach out to our customer service team at [email protected]. We aim to respond to all inquiries within 2 business days.